Operational Excellence

See how Whirlpool Corporation is investing in our U.S. manufacturing facilities to continue to build quality appliances right here at home.

Your Priorities Shape Our Approach

We’re focused on the relationship. You can count on a personal, proactive supplier dedicated to making your life and managing your business easier. And you can enjoy the continuity of service that comes with a long-term relationship and a team of professionals who know you and your business.

We understand your business and the economic challenges standing between you and your bottom line. And because we understand, we are working every day to make sure we’re meeting our customers’ needs and improving your experiences. We provide delivery, scheduling and tracking. We offer consumer-driven design and functionality. We deliver both depth of brand portfolio and breadth of manufacturing and distribution. From the initial order through the installation and post-purchase service, we’re committed to exceeding your expectations.

Whirlpool Corporation knows that appliances are just one piece of the building and selling processes, and we’re committed to providing you with the best-in-class services from flexible ordering to warranty support, so you can get back to what matters most. We’re invested in your success. Because when you succeed, we succeed.

Engineered Around You

You need accuracy and support in completing a project on time and to your customers’ satisfaction. And we realize that the systems we put in place are directly tied to accomplishing it. From product selection to ordering, all the way through delivery and warranty services we’ve created an operational model designed for seamless efficiency to support you. And we’ll continue working with you to make things even better for tomorrow.

We offer:

  • Dedicated builder order teams
  • Flexible ordering systems to meet your specific needs
  • Nine regional distribution mega facilities nationwide
  • J.B. Hunt Final Mile Services (FMS), our single source provider for builder direct installation services
  • Dedicated warranty services that can reduce service time by half

Distribution Map

Dedicated Support and Expertise

Our people make the difference. We’re not just another voice at the end of a phone; our support team is dedicated, literally, to you and your business. So when you’re talking to your Whirlpool Corporation team, you know whom you’re dealing with and that you can expect the quality service you need.

Like Whirlpool Corporation, appliances are all our team does. We work daily with industry associations, consumer research teams, trade and retail customers and our product teams, staying up to date on trends and information both consumer and trade. Our people bring an in-depth understanding of your needs, delivering additional value to our customers.

We don’t just hire the best. We continually invest in them. From our Real Whirled program, a 10-week deep immersion into product education, to ongoing certifications and training, our dedicated sales force understands the next generation of products and changing dynamics impacting the way you work. Our people are cross-trained and work daily on both the professional and consumer ends of the business, so whether you’re looking for specific product information, or insights into matching customer lifestyles, our expert team is there to support you.